Privacy Policy for Ecommerce Crux

Effective Date: 24 AUG 2024

Ecommerce Crux ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, use our ecommerce consultancy services, or enroll in our ecommerce business training courses.

1. Information We Collect

A. Personal Information

We may collect the following personal information when you interact with our website or services:

Name

Email address

Phone number

Business details (e.g., company name, industry, or other relevant data)

Any other information you provide when contacting us or filling out forms.

B. Non-Personal Information

We may also collect non-personal information, such as:

Browser and device data (e.g., IP address, device type, operating system)

Usage data (e.g., pages viewed, time spent on site, referral URLs)

Cookies and tracking technologies (e.g., Google Analytics)

2. How We Use Your Information

We use the information we collect to:

Provide and improve our ecommerce consultancy and training services.

Process your payments and manage your account.

Respond to your inquiries and provide customer support.

Send you updates, newsletters, or promotional offers (you may opt out at any time).

Analyze and improve our website's functionality and user experience.

Ensure the security of our website and protect against fraud.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

Service Providers: Third-party vendors who assist in processing payments, managing email communication, or providing hosting services.

Business Partners: Affiliates or partners that help deliver training and consultancy services.

Legal Obligations: If required by law or to protect the rights, safety, or property of Ecommerce Crux, its users, or the public.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us analyze website traffic, remember your preferences, and provide personalized content. You can manage your cookie preferences through your browser settings.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.

Correction: Update or correct your personal information.

Deletion: Request the deletion of your personal information, subject to legal obligations.

Opt-Out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us at support@ecommercecrux.com

7. Children's Privacy

Ecommerce Crux does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with their personal information, please contact us, and we will take steps to remove such data.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the "Effective Date" updated accordingly. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the way we handle your personal information, please contact us at:

Ecommerce Crux

Email: support@ecommercecrux.com

Phone: (313) 423-9438

By using our website and services, you agree to the terms outlined in this Privacy Policy.